PRIVACY
Privacy Notice
How 1st Acuvenas Case Management, Inc. collects, uses, and protects personal information.
Privacy Notice — Effective October 2026
Your trust matters. This notice explains how 1st Acuvenas Case Management, Inc. handles personal information about clients and their families.
Information we collect.
Contact details; information about health, living situation, care needs, providers, and benefits that you or people you authorize share with us; and records of the services we provide, including care plans, notes, and reports.
How we use it.
- To assess needs, create care plans, and coordinate services you request
- To communicate with you and the people and providers you authorize
- To bill for services and keep required business records
When we share it.
- With people and organizations you authorize in writing
- When required or permitted by law, such as reports of suspected abuse, neglect, or exploitation, a valid court order, or to prevent serious harm
- With service vendors who help us operate (for example, secure document storage), who must keep it confidential
We never sell your information or use it for advertising by others.
How we protect it.
We store records in password-protected, access-controlled systems, limit access to staff who need it, use secure methods for sending sensitive documents, and train staff on confidentiality.
Your choices and rights.
- Ask for a copy of your records
- Ask us to correct information that is wrong
- Limit or revoke authorizations to share information
- Choose how we contact you
- Ask questions or raise concerns at any time
Website and forms.
Please do not send medical details, insurance ID numbers, or Social Security numbers through our public website or ordinary email. We will send you a secure way to share sensitive information.
Questions or concerns.
Contact our Privacy Officer at admin@1stacuvenascm.com or 470-206-8648. We may update this notice; the current version is always at 1stacuvenascm.com.
Website analytics and forms.
- This website uses Google Analytics and Microsoft Clarity to understand how visitors use the site, for example which pages are viewed. Clarity is set to mask text and does not record our contact or referral pages.
- Information you submit through our forms is delivered to us by our form provider and used only to respond to your request.
- You can limit cookies through your browser settings.
A CLEARER NEXT STEP